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Terms & Conditions — Website Terms of Use

About Us

 

This website, aureliejewellery.in, is operated by Aurelie Jewellery (“Aurelie”, “we”, “us”, “our”). We are based in Pune, Maharashtra, India.

 

Business Address: [INSERT FULL ADDRESS]

Support Email: shreya@infiniteop.in

Working Hours: [INSERT HOURS, e.g., Mon–Sat, 11am–7pm IST]

 

 

Acceptance of Terms

 

By accessing, browsing, or purchasing from our website, you agree to these Terms & Conditions, along with our Return & Refund Policy, Shipping Policy, Exchange Policy, and Privacy Policy.

 

 

Eligibility

 

You confirm that you are legally capable of entering into a binding contract under applicable laws in India.

 

 

Products & Availability

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  • Product images are for representation. Slight differences may occur due to lighting and screen settings.

  • Product availability is subject to change. We may limit quantities per order or per customer.

 

 

 

Pricing & Payment

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  • Prices are displayed in INR unless stated otherwise.

  • We reserve the right to correct pricing or listing errors. If an order is placed at an incorrect price due to error, we may cancel and refund the order.

 

 

Payments are processed via Cashfree. Aurelie does not store your full card details on its servers; payment handling is managed through the payment gateway. 

 

 

Order Confirmation & Cancellation by Aurelie

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We reserve the right to cancel an order if:

 

  • The item is out of stock

  • There is a pricing/technical error

  • We suspect fraudulent or unauthorized activity

  • Delivery is not feasible to the provided address

 

 

If we cancel an order after payment, we will initiate a refund to the original payment method.

 

 

User Conduct

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You agree not to:

 

  • Use the website for unlawful purposes

  • Attempt to disrupt or compromise website security

  • Copy, reproduce, scrape, or misuse our content, branding, or intellectual property

 

 

 

Intellectual Property

 

All content on this website (logos, images, text, product descriptions, designs) is owned by or licensed to Aurelie and protected under applicable intellectual property laws.

 

 

Limitation of Liability

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To the fullest extent permitted by law, Aurelie shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products, except where prohibited by law.

 

 

Governing Law & Jurisdiction

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These terms are governed by the laws of India. Courts in Pune, Maharashtra shall have jurisdiction.

 

 

Grievance / Customer Support

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For complaints and support, contact our Grievance Officer:

 

Grievance Officer: Shreya (Customer Support)

Email: shreya@infiniteop.in

Address: Aurelie, First Floor, Millenium, Besides Karve Rd, Nal Stop, Erandwane, Pune, Maharashtra - 411004

 

We aim to acknowledge complaints within 48 hours and resolve within one month, as applicable. 

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