What We Collect

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When you place an order or contact us, we may collect:

 

• First name & last name

• Email address

• Phone number

• Shipping/billing address

 

 

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Why We Collect It

 

 

We use this data to:

 

• Process and fulfill orders

• Ship and deliver products

• Share tracking/order updates

• Provide customer support and handle return/exchange requests

• Maintain records for compliance and dispute handling

 

 

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Payments

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Payments are processed through Cashfree. We do not store your full card details on our servers. Cashfree may process payment-related information per its own privacy practices. 

 

 

How We Share Data

 

 

We share necessary information only with:

 

• Courier/logistics partners (for delivery)

• Payment gateway (Cashfree) for payment processing

• Service providers who help operate the website (only as needed)

 

 

We do not sell your personal data.

 

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Data Retention

 

 

We retain personal information as long as needed for:

 

• Order fulfillment and support

• Legal, tax, and compliance requirements

• Fraud prevention and dispute resolution

 

 

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Your Choices & Rights

 

 

You may request:

 

• Access/correction of your personal data

• Withdrawal of consent (where applicable), understanding that this may affect order processing or support

• Grievance redressal

 

 

(These are aligned with India’s evolving digital personal data framework.) 

 

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Security

 

 

We take reasonable measures to protect your data; however, no online transmission is 100% secure.

 

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Contact

 

 

For privacy requests or concerns, contact:

Email: shreya@infiniteop.in